My Loyalty Card

Loyalty Programme – Chicken Xpress Card


  1.     Introduction


    1. This loyalty programme is organised by Chicken Xpress Trading (Pty) Ltd and/or its designated agencies.


1.2 By participating in this loyalty programme, you confirm that you have read and understood these rules, and further that you agree to be legally bound hereby (“the Rules”).


  1.     Duration


2.1 This loyalty programme starts on 1 August 2017 and ends at on 31 October 2018 (“the Duration”).


2.2 Chicken Xpress, subject to theses Rules, reserves the right to extend the Duration.


  1.     Participants – who may participate in the programme

3.1 The loyalty programme is open to any person in South Africa.

3.2 By participating in the loyalty programme, all participants agree to be bound by these rules which will be interpreted by Chicken Xpress, whose decision regarding any dispute will be final and binding. Chicken Xpress reserves the right to amend, modify, change, postpone, suspend or cancel this programme and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoters reasonably deem necessary.

  1. Entry and Rewards

4.1 Participants must spend over R35.00 (thirty-five Rand) at the Chicken Xpress Chatsworth Centre store in South Africa in order to receive a loyalty sticker and complete the required information on the Chicken Xpress loyalty card.  

4.2 The programme relates to any Chicken Xpress product, and the reward sticker will be awarded to consumers at all Chicken Xpress stores in South Africa.

4.3 The loyalty card can be redeemed after 5 stickers to receive an Xpress 1 meal, or can be redeemed after 10 stickers to receive an Xpress 4 meal.  Full details of the Xpress meals can be found at or further information can be requested via e-mail (  

4.4 All personal information processed will be done so in accordance with South African law, and in accordance with Chicken Xpress’ privacy policy which can be found at  

  1. General

5.1 The rewards are neither transferable nor redeemable for cash.

5.2 Chicken Xpress reserves the right to substitute rewards with any other item of comparable commercial value.

5.3 Should any dispute arise in relation to the interpretation of these Rules, Chicken Xpress’ decision shall be final and no correspondence shall be entered into.

5.4 All participants, indemnify Chicken Xpress, employees, their advertising agencies, advisers, nominated agents and suppliers, their affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this programme (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of Chicken Xpress).

5.5 Chicken Xpress may, from time to time, require participants to be identified, photographed and published in social media, printed media, or to appear on radio and television in relation to the programme – by participating in the programme, participants agree to the publication described, but will be given the opportunity to decline the publication of their images.

5.6 In terms of the Consumer Protection Act No. 68 of 2008 (“CPA”), all participants (and winners) specifically consent to Chicken Xpress (and Chicken Xpress’ selected commercial partners) contacting them to provide them with useful information relating to Chicken Xpress specials, upcoming offers and other related information.  After having opted in to this communication, at all times, the participants and winners may opt-out of the communication by sending an e-mail to

5.7 All queries in connection with this programme should be directed to

5.8 A copy of the loyalty programme rules are available at no cost to the participants and can be obtained by sending an e-mail to

5.9 Lee Swales, an admitted attorney in the High Court of South Africa, will independently oversee the programme and compliance with the Rules.

5.10 Any provision of these Rules or the programme which is held to be invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions thereof.

5.11 This programme shall comply with, and will be subject to, any peremptory provisions of the CPA – and is conducted in full compliance with section 36 of the CPA.  Any peremptory provision of the CPA is deemed to be incorporated herein and in the event of any conflict between these Rules and the CPA provisions, the latter shall prevail. Copies of the CPA and the regulations promulgated thereunder are available on the Department of Trade and Industry Website: